Some of you might know already about the problems i currently have with my LG G4.
My LG G4 was my daylie driver and i really need it because i am doing most stuff on my Phone.
Just as an information for you, why i am not having much time for android at the moment - i am wasting time:
- 01.02.2017: bootloop, lost all my data. I contaced LG and they repaired it in about 1 Week.
- 01.04.2017: again bootloop, lost all my data again. I contaced LG how it can be the issue appears again. They told me they are sorry and i should talk to the shop where i bought the device in hope they replace it or refound me.
I went to the shop and the owner told me that he needs to talk to LG again, he’ll call me. 3 days later, no one called me back, i asked again how we can solve the problem. The shop owner told me LG said they need to send it to a repair center again.
- 04.04.2017: shop takes the phone and send it to the repair center. I told him i need it back in 2 Weeks. He said i can’t tell him a time he has to repair it - i am by law (§ 439 BGB), but i don’t have too (i would be stupid if i don’t). He don’t like to accept it, i had to send him an email once i am home saying the same again i told him already in the shop.
- 18.04.2017 & 22.04.2017: asking the shop again - still in the repair center.
- 26.04.2017: i visited the shop again - it is still in the repair center! (WTF?!) He’ll contact LG and call me back - he never did.
- 29.04.2017 & 02.05.2017: Asking about the status via email or if we can find a different solution (different phone?) - until today no answer.
- 03.05.2017: I send him a letter saying he has to repair it until today (10. May), else he should give back the money.
- 06.05.2017: You guys know, i am a friendly guy, i called him again asking if he’s interested in finding a solution both of us can live with. I left a bad review on Facebook and on Google for his shop, he said he don’t like to talk to me because of that.. i told him i’ll update it if we find a proper solution. We talked a littlebit about what went wrong etc. and he finally decided to talk to LG and the repaircenter again. He’ll call me back on Monady (8. May).
- 08.05.2017: The shop called me (i never thought he did, but he did), the repair center is waiting for new mainboards and he asked me if i can give him some more time… i am a friendly guy, i said ok because i really liked the phone and would love to get it back.
- In the meantime i talked to LG many times, they said they can’t do anything, my G4 wasn’t send to the LG repair center it must be in a different repair center (WTF?!).
- 09.05.2017: I asked LG again if they can try to speed things up in the repair center, my G4 is there for almost 5 Weeks now. They said they need to know the repair center.
- 10.05.2017: i visit the shop again, asking for the repair center. He don’t like to tell the repair center…
Looks like i have to wait for my G4 a little longer but i can’t…. i need a good phone as my dd and really need a good smartphone camera because i use it often…
All my work on android is discontinued until my G4 is back or until i bought a new phone.